Technical Support

Digital Warehouse Customers receive access to highly trained technical support staff. To serve your best interests, Digital Warehouse Customer Support Network Engineers specialize in multi-vendor solutions across a complete range of product lines including Cisco, Juniper, Foundry and Extreme Networks.

• Pre-sales Support — This service allows you to consult our experts before you purchase equipment, saving you time and money on choosing the right solution for your needs.
   
• Post-sales Support — You will receive free post-sales support for simple configurations and/or installation questions from our team of Cisco Certified (CCNAs, CCDAs, CCDPs, and CCNPs) Customer Support Network Engineers.
  

Useful Links

• Password Recovery Procedures for Cisco products
• Standard Break Key Sequence Combinations During Password Recovery
• Applying Correct Terminal Emulator Settings for Console Connections
• Xmodem Console Download Procedure Using ROMmon
• Sample Configuration using the IP NAT outside source list command
• Troubleshooting Router Hangs